Our turnaround time is usually anywhere from 2-5 business days to get your content.
These are the general timelines for content, after your templates have been created, and not factoring in the revision period on your side.
- Long-form "pillar" video: 2-3 working days
- Microcontent videos (including audiograms): 3-5 working days depending on quantity
- Microcontent images: 3-5 working days depending on quantity
- Blog: 3-5 working days depending on quantity
- SEO blog: 3-5 working days depending on quantity
- One revision: up to 2 working days
- Response from our team: From a few mins up to 24 hours
Any content you order goes through 3 stages after you submit it, which you can monitor in your dashboard:
- In Progress
- In Revision
In Progress - our team is actively working on it. Sit tight!
In Revision - the content is now ready for you to approve, or provide any feedback for revisions.
Completed - the content is now fully delivered and complete.
Important things to note:
- We want to always keep you informed so you're never left wondering where is your content. You will get progress updates throughout the week (either automated or human).
- If you think a content order needs revisions, please send your feedback in one batch to allow us to return the content back to you faster. Sending fragmented feedback (e.g: spread out across different days) would cause delays for both parties.
Got more questions? Chat to us now or email email@example.com :)